FREE STANDARD SHIPPING FOR A LIMITED TIME

Policies

RETURNS

All returns must be authorised by email to support@akindmind.com.au and must be within 7 days of you receiving the order.

Change of mind returns are not permitted, but don’t worry, we know you’ll love your purchase!

Any product that is accepted for a return must be in its original condition, including any tags, receipts and packaging. Damaged, worn, or altered products will not be accepted.

All charges related to shipping are the responsibility of the customer and are non-refundable.

Returns are eligible for store credit and in some cases a refund. Store credit expires after 2 months.

Select bespoke, limited release and exclusive items may not be eligible for returns and will be stated on the product description.

All items sold during a sale period or at a discounted price are deemed as final sale and will not be eligible for returns, refunds or exchanges.

A Kind Mind reserves the right to refuse a return at any time, but we don’t think you’ll ever want to return our products anyway!

 +++

PRIVACY POLICY

AKINDMIND.COM.AU (hereinafter referred to as the "service", is a website run and managed by AKINDMIND.COM.AU (hereinafter referred to as "A Kind Mind"). A Kind Mind recognises the importance of the appropriate handling of your Personal Information. In the management of the Service, A Kind Mind is bound by relevant laws and regulations and ensures the protection of your Personal Information through a strict management system in order to provide you with safe and secure use of this website.

 DEFINITION OF PERSONAL INFORMATION

Personal Information refers to information about you (hereinafter referred to as "Personal Information") and is defined as information including your name, address, and telephone number that can be used to identify you from others. It also includes details that can be combined and cross-checked with other information to identify you as an individual.

 COLLECTION OF PERSONAL INFORMATION

When A Kind Mind requests you provide Personal Information on this website, we will clearly explain how this information will be used and Third Parties to whom your information will be disclosed and will obtain your express consent. You have the right to decide whether you provide us with your Personal Information and no pressure will be imposed on you by A Kind Mind. However, if you choose not to provide A Kind Mind with your Personal Information, there may be some services that you will not be able to receive.

USE OF PERSONAL INFORMATION

A Kind Mind may ask you to provide Personal Information on this website for the following purposes:

- to provide you with brand, store or product information

- to provide you with service information including special offers and events

- to ship products and collect payment for web shopping 

- to communicate with you in order to perform the above

MANAGEMENT AND SECURITY OF PERSONAL INFORMATION

A Kind Mind uses a variety of necessary and appropriate levels of security measures to protect Personal Information provided by you to prevent the disclosure, misuse, fabrication and illegal access of your information.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

With the exception of the following, A Kind Mind will not disclose Personal Information collected through this website to Third Parties.

- when A Kind Mind has your express consent

- when there is a threat to the life, person, assets or other right and income of you or a Third Party

- when there is a serious interruption in the provision of services on this website

- when provision of Personal Information is required by law

- enquiries regarding Personal Information

 +++

For A Kind Mind's Terms and Conditions and all other Legal, please click here.

+++

If you have any concerns about your privacy or any other issue when using www.akindmind.com.au, please contact our team by email at support@akindmind.com.au. We are here to help!